SHIPPING & RETURNS
Have a different shipping question? Shoot us an email or give us a call at
(517) 423-0053!

Shipping

Policies

Orders placed before 3pm ET on weekdays will be shipped the same day!! If you don't make the 3pm deadline, don't sweat it—we ship all orders within twenty-four (24) hours of the order being processed. This policy does not apply to (1) backordered items, (2) orders placed after 3pm ET on Friday afternoon, (3) orders placed on the weekend and (4) orders placed the day before or on the day of a holiday.

At this time, orders can only be shipped to locations in the United States, Canada, the United Kingdom, Australia, and New Zealand. If you don't live in any of these countries and see something you've just gotta have, email us and we'll see if it's possible to work something out.

Services

The Quilt Patch offers free shipping on all U.S. orders over $150! To be eligible for free shipping, the total before sales tax and after coupons must be greater than or equal to $150. (The order must also be shipped to an address in the United States.)

FREE SHIPPING

on orders over $150!

Our checkout calculates real-time United States Postal Service (USPS) shipping rates and options during checkout so there aren't any mysterious, extra charges like handling fees. Delivery times will vary based on the shipping method selected.

The cost of shipping is based on the weight of your order, your location and the shipping method selected during checkout. (Essentially, that means you'll NEVER pay $4.95 in shipping for a single pattern!) Depending on the amount of fabric being purchased or the weight of your order, you may also be offered the option of flat-rate shipping.

You'll receive an email as soon as your order's on its way to you! If your order was placed over forty-eight (48) hours ago and you haven't received an email from us, shoot us an email to confirm your order.

If you placed your order the day before or on the day of a holiday, it will be shipped the following regular business day. If you placed your order after 3pm ET on a Friday or on the weekend, it will be shipped the following Monday (if it's not a holiday).

If you'd prefer to pick up your order at The QP, you won't be charged any shipping fee! When checking out, select "Free In-Shop Pick-Up" from the drop-down menu under Shipping. (If someone other than you will be picking up the order, please enter his/her name and phone number in the Comments section on the checkout page.) The minute your order's ready, we'll send you an email. A valid photo ID and the order number will be needed at the time of pick-up. Like all other orders placed through our online shop, your order will be ready within twenty-four (24) hours of the order being received with the exception of (1) backordered items, (2) orders placed after 3pm ET on Friday afternoon, (3) orders placed on the weekend and (4) orders placed the day before or on the day of a holiday.

If you have a special shipping need, please contact us.

Returns

If you're not totally satisfied with your order, most products can be returned if unused, unopened and/or undamaged within thirty (30) days of the order date. Items must be in re-sellable condition except in the case of defects. Please note that if we make an exception by accepting a return after the thirty-day return period, you may be issued store credit instead of a refund.

Before shipping anything back to us, please contact us to let us know there's an issue with your order.

The following items are not returnable:

  • Fabric
  • Books and patterns
  • Sale, discounted or clearance items
  • Gift cards

Again, before shipping anything back to us, please contact us to let us know there's an issue with your order. All returns must be accompanied with a copy of the order invoice to ensure proper credit. The original shipping charges are not refundable. Unless we have made the error, you are responsible for return shipping charges. Please address returns to:

The Quilt Patch
ATTN: Returns
112 N. Evans St. #5
Tecumseh, MI 49286

We want you to be completely happy with your shopping experience so please don't hesitate to contact us if you have a question, comment or concern. Heck, you can drop us a line just to say "hello"!